Last updated: 1 September 2026
These Terms and Conditions govern your use of the Roselea Nursery website, www.roseleanursery.co.uk, and the provision of information and services described on the website.
The website is operated by:
Roselea Nursery Limited
Kirton Road
Trimley St Martin
Felixstowe
Suffolk
IP11 0QL
Company number: 10948975
Telephone: 01394 448675
Email: roseleanursery6@gmail.com
By accessing or using this website, you agree to comply with these Terms and Conditions.
If you do not agree with these terms, please do not use the website.
Roselea Nursery is an independent family-run nursery and farm shop based in Trimley St Martin, Suffolk.
Our website provides information about our farm shop, nursery, produce, plants, products, services, opening arrangements and other activities.
The information published on the website is intended to provide general information about Roselea Nursery and is not intended to constitute a legally binding offer to sell any particular product unless expressly stated otherwise.
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
However, our products and services are affected by seasonal availability, supplier availability, weather conditions and other circumstances outside our control.
As a result:
If you are making a specific journey to purchase a particular product, we recommend contacting us in advance to confirm availability.
Much of the produce sold by Roselea Nursery is seasonal.
The availability of fruit, vegetables, plants and other agricultural products depends on factors including:
We cannot guarantee that a particular product will always be available.
We reserve the right to substitute or discontinue products where necessary.
Plants are living products and their appearance, size, colour and availability can vary.
Information and advice provided by Roselea Nursery is offered in good faith and based on our experience. However, the success of a plant after purchase can depend on factors outside our control, including soil conditions, weather, watering, planting technique, pests and subsequent care.
Customers are responsible for following appropriate planting and care instructions.
If you are unsure about the suitability of a particular plant for your garden, we recommend speaking to a member of our team before purchasing.
Roselea Nursery may prepare fruit and vegetable baskets by arrangement.
Basket contents will depend on seasonal availability and the customer’s requirements.
We cannot guarantee that a particular fruit or vegetable will be included unless this has been specifically agreed with us in advance.
Where a requested item becomes unavailable, we may suggest a suitable alternative.
Customers should provide accurate contact and collection or delivery information when placing an order or request.
Any agreed collection or delivery arrangements should be confirmed with Roselea Nursery at the time of ordering.
Where Roselea Nursery agrees to provide a delivery service, delivery arrangements, charges and availability will be confirmed with the customer at the time of the order.
Delivery dates and times may be affected by circumstances including weather, traffic, vehicle availability, staff availability and other events beyond our reasonable control.
If a delivery cannot reasonably be completed because the information supplied by the customer is inaccurate or because nobody is available to receive the delivery where attendance is required, additional arrangements or charges may apply.
Specific delivery terms agreed with a customer will take precedence over these general provisions where appropriate.
Submitting an enquiry through our website, email or telephone does not necessarily create a contract between you and Roselea Nursery.
A contract for the supply of goods or services will only arise when the relevant order or arrangement has been accepted by Roselea Nursery.
We reserve the right to decline an order or request where we are unable to fulfil it, including where products are unavailable.
Unless otherwise stated, prices displayed or discussed by Roselea Nursery are subject to change.
Where an order is agreed, the applicable price and payment arrangements will be confirmed at the time of purchase.
Any applicable taxes, delivery charges or additional costs will be communicated where relevant.
Fresh produce is perishable and should be stored and consumed appropriately.
Customers are responsible for following any storage or use instructions supplied with food products.
Roselea Nursery takes reasonable care in sourcing and handling products, but customers should check product packaging and labelling for information including ingredients, allergens, storage instructions and use-by or best-before dates where applicable.
If you have a food allergy or specific dietary requirement, please speak to a member of staff before purchasing a product.
We aim to keep the website available and functioning correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors.
Access may occasionally be suspended or restricted for reasons including:
We reserve the right to modify, suspend or withdraw any part of the website without prior notice.
Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, branding, layouts and other materials, belongs to Roselea Nursery Limited or is used with permission.
You may view the website and print or download reasonable extracts for your own personal, non-commercial use.
You must not, without our prior written permission:
All rights are reserved.
Our website may contain links to third-party websites or services.
These links are provided for convenience and information only.
Roselea Nursery does not control and is not responsible for the content, availability, security, privacy practices or terms of third-party websites.
You should review the terms and privacy policies of any third-party website you visit.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
Subject to this, Roselea Nursery will not be responsible for losses that could not reasonably have been anticipated or for losses arising from circumstances outside our reasonable control.
We do not guarantee that information on the website will always be completely accurate, current or free from errors.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
We will not be liable for failure or delay in providing goods or services where this is caused by circumstances beyond our reasonable control.
Such circumstances may include, but are not limited to:
Where such circumstances affect an order or service, we will make reasonable efforts to communicate with affected customers and agree an appropriate solution.
You must not knowingly introduce malicious software, viruses or other harmful material to the website.
You must not attempt to gain unauthorised access to:
You must not use the website for unlawful, fraudulent or malicious purposes.
Our collection and use of personal information is explained in our Privacy Policy.
By using the website and providing personal information, you acknowledge that your information will be handled in accordance with that policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
We may update these Terms and Conditions from time to time to reflect changes to our website, business, services or legal requirements.
The latest version will be published on this page.
Your continued use of the website after changes have been published will constitute acceptance of the updated terms.
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision shall be removed or limited to the minimum extent necessary.
The remaining provisions will continue to apply.
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms and Conditions or your use of the website will be subject to the jurisdiction of the courts of England and Wales, subject to any statutory rights you may have as a consumer.
If you have any questions regarding these Terms and Conditions, please contact:
Roselea Nursery Limited
Kirton Road
Trimley St Martin
Felixstowe
Suffolk
IP11 0QL
Telephone: 01394 448675
Email: roseleanursery6@gmail.com