Last updated: 1 September 2026
Roselea Nursery Limited (“Roselea Nursery”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, request information or otherwise interact with Roselea Nursery.
Roselea Nursery Limited is registered in England and Wales under company number 10948975.
Our registered address is:
Roselea Nursery Limited
Kirton Road
Trimley St Martin
Felixstowe
Suffolk
IP11 0QL
You can contact us by telephone on 01394 448675 or by email at roseleanursery6@gmail.com.
Depending on how you interact with us, we may collect and process information including:
You should only provide personal information that is relevant to your enquiry or interaction with us.
We may collect personal information when you:
We may also automatically collect limited technical information when you visit our website, particularly where cookies or similar technologies are used.
We use personal information where necessary to operate our business and respond to our customers.
This may include using your information to:
We will only use your personal information for purposes that are compatible with the reason it was originally collected, unless we are legally permitted or required to use it for another purpose.
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following:
We may process your information where it is necessary to take steps at your request before entering into a contract or where processing is necessary to perform a contract with you.
For example, this may apply when arranging a requested product, delivery or service.
We may process personal information where necessary to comply with a legal or regulatory obligation.
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
This may include managing customer relationships, maintaining business records, improving our website and protecting our business.
Where required, we may ask for your consent before processing your information for a particular purpose.
Where processing is based on consent, you have the right to withdraw that consent at any time.
We will only send you direct marketing communications where we are legally permitted to do so.
Where your consent is required, we will ask you to provide it before sending relevant marketing communications.
You can withdraw your consent or opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in the communication.
We will not make continued receipt of marketing communications a condition of purchasing goods or services from us.
We do not sell or rent your personal information.
We may share personal information with trusted third parties where this is necessary to operate our website or business, provide services to you, comply with legal obligations or protect our legitimate interests.
These third parties may include:
Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security measures are in place.
Our website may contain links to websites or services operated by third parties.
These websites have their own privacy policies and terms, and we are not responsible for the privacy practices or content of websites that we do not operate.
You should review the privacy information provided by any third-party website before submitting personal information to it.
Our website may use cookies and similar technologies.
Cookies are small files placed on your device which can be used to make a website function correctly, remember preferences, understand website usage or provide other functionality.
Some cookies may be strictly necessary for the website to operate. Other cookies, such as certain analytics, advertising or tracking cookies, may require your consent before they are used.
Further information about the cookies used on our website can be found in our Cookie Policy.
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You should take reasonable precautions when submitting information online, including ensuring that your device and internet connection are appropriately secured.
We will only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected.
The length of time information is retained will depend on the nature of the information and why we need it.
For example, we may retain:
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
These rights are not absolute and may be subject to legal exceptions.
If you wish to exercise any of your rights, please contact us using the details provided below.
If you would like to request a copy of the personal information we hold about you, please contact us.
We may need to ask for additional information to confirm your identity before providing personal information.
This is a security measure designed to prevent personal information from being disclosed to someone who is not entitled to receive it.
Our website and services are not specifically directed towards children.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can investigate and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements or data protection practices.
Any updated version will be published on this page with a revised “Last updated” date.
We recommend checking this page periodically to ensure you remain aware of how we use personal information.
If you have any questions about this Privacy Policy, how we use your information or your data protection rights, please contact:
Roselea Nursery Limited
Kirton Road
Trimley St Martin
Felixstowe
Suffolk
IP11 0QL
Telephone: 01394 448675
Email: roseleanursery6@gmail.com
If you are unhappy with the way we have handled your personal information, please contact us in the first instance so that we can investigate your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
Further information about making a complaint can be found on the ICO’s website.